HP Officejet Professional 9012e assessment: Jack of all trades

HP has at all times had an ideal number of printers, starting from informal dwelling use to industrial scale, so it was effectively positioned when the world of labor modified initially of the pandemic. The Officejet Professional 9012e works effectively between the normal small or dwelling workplace (SOHO) and huge business-focused machines eyeing the work-from-home market. Nonetheless, in an more and more crowded marketplace for such MFPs, it isn’t with out its points.

HP Officejet Professional 9012e assessment: Design

Visually, the 9012e is just about equivalent to different HP MFPs in its class, together with final yr’s OfficeJet Professional 8022. That is a mirrored image of the engaging two-tone shade scheme, with the paper tray and ADF in gunmetal grey, contrasted by a vibrant white band. throughout the center. It has a single paper tray able to holding 250 sheets, together with an expandable seize tray.

There are not any bodily buttons, just one to show the lights on/off, because of the HP’s as an alternative 6.75cm shade touchscreen show, which is without doubt one of the slimmest and most ergonomic we have seen. It may be positioned vertically or at an angle flush to make it even simpler to make use of, whereas providing a slick, lagless and intuitive UI that appears like navigating a pill.

HP Officejet Professional 9012e assessment: Options

HP has labored arduous to make its printers ‘sensible’. It was the primary firm to supply “ink as a service” within the type of HP Instantaneous Ink, whereby the printer sends a message to the server when the cartridges begin operating low, and replaces them by the point they’re wanted. would have handed. Doormat. HP claims it could actually save customers as much as 70% on ink, and with the primary six months of your subscription, it is a lovely function, particularly for dwelling customers.

Instantaneous Ink is now a part of HP+, a cloud-based subscription plan that mixes ink refills, an prolonged guarantee, and a slew of cloud providers aimed toward distant and cell printing. Among the many extra uncommon for a SOHO machine, after some setup you possibly can print straight from a community folder or NAS, and even save scans to providers like SharePoint and Google Drive, all on a touchscreen bus. With only a few faucets. Cloud-based providers embody signing up for an HP+ account, which lets you handle your Instantaneous Ink account, however you possibly can grant rights to further customers. Though we might not like to make use of it in a giant workplace.

Bodily, options embody a USB 3.0 port on the left, which is right for printing straight from a reminiscence stick. There are two RJ11 ports on the again for rigging in fax comfort in addition to an Ethernet port, an extra USB 2.0 port, and a figure-8 energy provide port. There’s additionally assist for Bluetooth Good and WiFi Direct, in addition to 802.11 a/b/g/n WiFi.

HP Officejet Professional 9012e assessment: Setup

Establishing the 9012e is an easy process and may be accomplished straight from the touchscreen, although you may in all probability discover it simpler utilizing the HP Good Bundle in your laptop or cell. You will be strongly inspired to enroll in the HP+, which is required to assert your free ink, however should you choose to go it alone, a full set of cartridges will price you £90 ( together with VAT) and roughly 700 pages (color). ) and 2000 pages (black). XL Cartridges are listed by HP, however we couldn’t discover any UK inventory or pricing on the time of writing.

HP affords a enterprise tariff for Instantaneous Ink, costing £22.49 (Ink VAT) monthly for as much as 700 pages, charged overage £1 per 10 sheets. Whereas this can be adequate for a small operation, it additional reveals that the 9012e isn’t aimed toward large-scale deployments, the place operating prices will quickly spiral, particularly when every printer requires a separate subscription. .

Instantaneous Ink’s providing makes it tough to do with an accompanying price per web page, however we have labored out the notions of an Instantaneous Ink subscription at a enterprise tariff of £22.49 monthly, versus shopping for a full set of cartridges for £89.99. In these two eventualities, the fee per web page is 12.8p per web page should you purchase the cartridge, or simply 3.2p per web page with Instantaneous Ink.

Nonetheless, there may be one main caveat. The black cartridge lasts 1000 pages as an alternative of 700. Instantaneous ink cartridges are at all times shipped in full units, however a black cartridge may be bought immediately for £29.99 – which works out to 2.9p per web page. As such, it could be a little bit cheaper to go down that route should you do loads of shade printing, however the distinction is so negligible, it is in all probability simpler to stay to the Instantaneous Ink choice.

So this leaves us with a machine that may both be extraordinarily costly, or extraordinarily low-cost to run. The Brother MFC-J4540DW, which has no Ink subscription providing and operates at 3.3p per web page, finds HP’s ‘standalone’ choice of 12.8p terribly costly. Go for a subscription, and HP is a bit cheaper (3.2p per web page) and provides you the peace of thoughts that you’re going to at all times have sufficient ink.

HP Officejet Professional 9012e assessment: Efficiency

The 9012e is able to printing and scanning at 1200×1200 DPI, which is a powerful declare, however the greater decision at all times comes at a value. In draft mode, HP claims it can print as much as 32 pages per minute, even in full shade. Sadly, we did not get anyplace close to that. We noticed 3 extra barely full shade pages, or 7 monochrome text-only pages.

A photo of the HP Officejet 9012e

However what’s worse, the common time between hitting print and printing the primary web page was 40 seconds, throughout which there’s a mixture of worrying silence and loud whistling and clicking. This constantly lengthy hole is extraordinarily distant, which is a disgrace, as a result of even in draft mode, print high quality is superb.

We discovered that should you print a doc one web page at a time, the lag disappears, indicating that there’s a delay in getting ready and spooling giant paperwork. Is sensible in a way, however we have used the identical multi-page doc in different evaluations and located little or no lag, so we are able to solely hope {that a} software program replace will enhance it.

Different capabilities are higher – scanning can even deal with a beneficiant 1200×1200 DPI and the result’s all the things you’d count on when it comes to shade copy and legibility. The copy function helps as much as 99 duplicates in a print run, and like a real photocopier, you possibly can straight shrink and blow up photos with no need to control them on a pc. We weren’t in a position to check out the fax function, however we like that you may ship a fax straight out of your gadget with out having to place a paper copy on the scanner mattress.

HP’s documentation assures that it’s going to work seamlessly with Home windows 8.x, 10 and 11, Linux, Chrome OS, macOS, Android and iOS. Actually solely EOL Home windows XP and Vista are the defaults. Having stated that, although, we initially did our checks in Home windows 11 and located the efficiency to be so poor that we needed to re-evaluate it in a extra steady Home windows 10 setting to get an correct image of its capabilities. We’re assured that Home windows 11 assist will enhance, however maintain that in thoughts should you plan to improve within the close to future.

HP Officejet Professional 9012e assessment: Verdict

Nothing to make the OfficeJet Professional 9012e a foul MFP, however not sufficient to make it nice. The issue is, it looks like HP has thrown the kitchen sink on this mannequin with out making it utterly clear. SOHO customers will discover it extra highly effective and extra helpful for infrequent jobs, whereas Workplace customers will discover the one 250-sheet paper tray and 700-sheet cartridge too restricted. As well as, further bells and whistles akin to cell printing could also be much less related to bigger organizations that wish to use them for smaller workgroups.

It does what it does effectively, however slowly and noisily. The touchscreen menu system is improbable, however affords a mind-boggling slew of choices, a lot of which you will not need anybody else peeking into anyway. Not solely are there higher choices for MFPs proper now (just like the Brother MFC-J4540DW we reviewed not too long ago), there are literally higher worth and higher performing HP MFPs on the market, and at round £140 earlier than VAT, we want extra. Was anticipated. The cheaper price with fewer options and higher core efficiency would have made this mannequin way more of a competitor, however as it’s, it is a jack of all trades, however a grasp of none.

HP Officejet Professional 9012e Specs


A4 Thermal Inkjet MFP

print pace

32ppm. till

to hit

512 MB RAM


6.75cm Shade Touchscreen


Gigabit Ethernet, 802.11n Wi-fi, RJ11 (Fax), Cellular, Distant Area


1 x USB 2

print kind


tray dimension

1×250 sheet


439.3 x 519.8 x 278 mm


9.29 kg


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